Terms & Conditions for Booking Counseling Services
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18 and older can request counseling services.
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Individual Counseling
Couples Counseling
SUD Treatment Outpatient Counseling (no medication prescribed).
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Your sessions are confidential and HIPAA-compliant.
Legal exceptions to confidentiality include:
Threats of harm to self or others
Suspected child or elder abuse
Legal subpoenas or court orders
See my full Notice of Privacy Practices for details.
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Scheduling
Scheduling can be done through any of the scheduling links located on this website or through the scheduling page.
Scheduling can be done by emailing jrosenbrookcounselingservices@gmail.com
or by calling and leaving a message at (734) 887-6091
Cancellations
Shoot me an email or leave me a voicemail letting me know you need to cancel and when you would like to reschedule for.
I do NOT charge for cancelled appointments regardless of when cancellation occurs.
No Show
I do NOT charge for no shows.
Bottom line is life happens.
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Payment is due at the time of service.
I accept self-pay and accept insurance; clients are responsible for confirming coverage.
If insurance denies a claim, clients are responsible for the full session fee.
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Telehealth is offered through secure, HIPAA-compliant platforms.
Please ensure a private space and a stable internet connection for your session.
If technical issues arise, I will work with you to reschedule.
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Email me
Leave a voicemail
Send me a message through the client portal.
I do NOT provided crisis services all communication is generally responded to within 24-48 business hours.
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By booking, you agree to participate in counseling voluntarily and understand that outcomes are not guaranteed.
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I reserve the right to refer clients elsewhere if needs are outside my scope or if boundaries are violated.
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Counseling is not a substitute for medical, legal, or emergency care.
Booking an appointment does not constitute an emergency relationship.
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By scheduling a session, you confirm that you have read and agreed to these Terms & Conditions.