Terms & Conditions for Booking Counseling Services

  • 18 and older can request counseling services.

    • Individual Counseling

    • Couples Counseling

    • SUD Treatment Outpatient Counseling (no medication prescribed).

    • Your sessions are confidential and HIPAA-compliant.

    • Legal exceptions to confidentiality include:

      • Threats of harm to self or others

      • Suspected child or elder abuse

      • Legal subpoenas or court orders

    • See my full Notice of Privacy Practices for details.

  • Scheduling

    • Scheduling can be done through any of the scheduling links located on this website or through the scheduling page.

    • Scheduling can be done by emailing jrosenbrookcounselingservices@gmail.com

    • or by calling and leaving a message at ‪(734) 887-6091‬

    Cancellations

    • Shoot me an email or leave me a voicemail letting me know you need to cancel and when you would like to reschedule for.

    • I do NOT charge for cancelled appointments regardless of when cancellation occurs.

    No Show

    • I do NOT charge for no shows.

    Bottom line is life happens.


    • Payment is due at the time of service.

    • I accept self-pay and accept insurance; clients are responsible for confirming coverage.

    • If insurance denies a claim, clients are responsible for the full session fee.

    • Telehealth is offered through secure, HIPAA-compliant platforms.

    • Please ensure a private space and a stable internet connection for your session.

    • If technical issues arise, I will work with you to reschedule.

    • Email me

    • Leave a voicemail

    • Send me a message through the client portal.

    • I do NOT provided crisis services all communication is generally responded to within 24-48 business hours.

  • By booking, you agree to participate in counseling voluntarily and understand that outcomes are not guaranteed.

  • I reserve the right to refer clients elsewhere if needs are outside my scope or if boundaries are violated.

    • Counseling is not a substitute for medical, legal, or emergency care.

    • Booking an appointment does not constitute an emergency relationship.

  • By scheduling a session, you confirm that you have read and agreed to these Terms & Conditions.